Frequently Asked Questions
Q. What is the Dominion CardTM? Do I have to pay for it?
A. The Dominion Card is a free benefit to all DMC patients that provides automated check-in as well as many other benefits.
Q. Are you a private medical clinic where I will have to pay extra for my care?
A. No, DMC is not a private medical clinic. We are strong advocates for public health care and adhere to the Canada Health Act. As with all medical clinics, the vast majority of our services are covered by your provincial health care insurance plan. There are NO additional fees. You will only be charged for services that the provincial government has deemed to be uninsured and therefore not covered. For a list of these services, please download our Services Not Covered by Alberta Health & Wellness Brochure.
Q. How can I help?
A. Prioritize your problems so that your physician can be efficient and complete. It will help yourself and the patients in the waiting room reduce the time you need to wait to see a doctor. In addition, remember that walk-in services are intended for simple medical problems or prescription refills. Complicated problems should be addressed during a scheduled appointment in our family practice. To learn more tips on maximizing your visit to the doctor, download our Why Do I Have To Wait So Long To See My Doctor brochure.
Q. Why can’t I get enough medication to last a year?
A. Some medications can be prescribed for a year if no ongoing monitoring is required. However, most medications do require periodic examinations, laboratory tests etc. to ensure you are receiving the full benefit of the medication, and to ensure you are not being harmed by it.
Q. Can I phone the clinic for prescription refills?
A. Yes! Simple medications that do not require a visit to the doctor may be refilled over the phone using our Rx ExpressTM service by calling 436-MEDS (436-6337) Please note a $15 fee applies for each call your doctor makes to your pharmacy.
Q. What if I cannot afford to pay for uninsured services?
A. DMC recognizes that some patients are simply unable to pay for un-insured services due to financial constraints or personal circumstances. Examples of individuals who cannot afford to pay for uninsured services include: the unemployed, seniors on fixed incomes and people on AISH or social assistance. These patients may complete an Application for Exemption Form for consideration by our Community Support Committee. If approved, patients will receive an exemption from payment. Ask our helpful staff for an application next time you visit the clinic.
Q. What is the difference between a Dominion Exam and a normal medical exam?
A. The Dominion Exam is an advanced medical screening exam that focuses on early disease detection and prevention. It is specifically designed to identify health issues that do not currently exhibit symptoms but may develop into health risks in the future.
The Dominion Exam combines outstanding clinical expertise with state-of-the-art technology to provide you with a complete assessment of your health.
Q. Who Should Have the Exam?
A. The Dominion Exam is intended for individuals who take their health seriously and want to take a proactive approach to managing their health. The exam is the ultimate tool in preventative health maintenance and early disease detection.
Q. How much does the Dominion Exam cost?
A. Visit DominionExam.com for detailed pricing information.
Q. Can you bill my company?
A. Yes. Third party billing can be set up and all costs can be forwarded to your company.
Q. Is the exam covered by Alberta Health and Wellness?
A. No. Because the exam is an advanced health screening exam, AHW considers it not medically necessary. Therefore, the service is uninsured and must be paid for on a fee-for-service basis.
Q. Is this private medicine?
A. No. This is not private medicine. This service is in full compliance with the Canada Health Act. Like Drivers’ Medicals and many other elective procedures, this service is considered not medically necessary by the government and is therefore not covered by provincial health insurance plans.
Q. How quickly can my Dominion Exam be scheduled?
A. Generally we book two to three weeks out to ensure all pre-exam testing is completed prior to your appointment.
Q. Who performs the exam?
A. All exams are performed only by Senior Physicians on our staff.
Q. How long does a Dominion Exam take?
A. The exam itself takes two hours. If the physician determines that you require imaging (CT, MRI etc.) we can arrange this either immediately after the exam or, if it is more convenient for you, on another day. Please allow an extra ninety minutes if imaging is required.
Q. Will I need to spend time waiting to see the doctor?
A. No, every examination is carefully planned to eliminate any waiting on your part.
Q. I always feel rushed when I see a doctor, Will I be rushed during my exam?
A. The pace of the exam is such that you will never feel rushed or dismissed by the physician. Depending on your health you will spend up to 90 minutes with the physician.
Q. What if I have current medical problems?
A. You should document all current health issues in your Health and Lifestyle Assessment form so that the physician has an understanding of your issues.
Q. Should I bring in medical files?
A. In the preparation package we send out, Lifestyle and Medical History forms are provided for you. The doctor uses these forms to assist in the assessment of your health.
Q. Should I have a Dominion Exam done every year?
A. Yes, most people should schedule an annual screening examination. Doing so allows you to properly track your progress and build on past successes, or if needed, assists you to identify obstacles to success.
Q. What if I already have a family doctor?
A. It is our intention that the Dominion Exam will compliment regular care from your family physician. If you wish a copy of all test results will be sent to your doctor. If you do not have a family physician it would be our privilege to provide you and your family with ongoing care at one of our family practice clinics.